FREQUENTLY ASKED QUESTIONS

Orders and Shipping

- What are the shipping times?
Our products ship within approximately 8-12 business days. Please consider this time when placing an order.

- How can I track my order?
Once your order ships, you will receive an email with your tracking number and instructions for tracking your order.

- Do you ship internationally?
Yes, we ship throughout Europe. For international shipments outside of Europe, please contact us by email.

Products

- Do your products have a warranty?
Our products are covered by a manufacturer's warranty. The length and terms of the warranty vary by product. For specific information about a product's warranty, please contact us by email.

- Can I purchase accessories separately?
Yes, most accessories for our products can be purchased separately. Visit the respective product categories to find available accessories.

Payments and Returns

- What payment methods do you accept?
We accept credit card, PayPal, and bank transfer.

- Do you accept returns?
Yes, we accept returns within 30 days of receiving the product. The product must be in its original condition and original packaging. Return shipping is free.

- How can I request a refund?
To request a refund, contact us by email with your order number and the reason for your request. We will provide you with return instructions and the refund process.
Email: info@topviaggiaresolutions.com